In a story published today in The Wall Street Journal's Metropolis section, reporter Colleen Wilson announced the launch of the new NY.gov, which debuted today.
Deputy secretary of technology Rachel Haot affirmed the site's guiding principle of "putting people first," and reiterated the importance of customer service as a key driver behind the redesign.
To read the article, click here.
To read more about the project, click the icon below.
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