Building a Digital Infrastructure For The World’s Biggest Commercial Real-Estate Firm.



The commercial real-estate industry has remained stubbornly analogue. Customers and employees alike expect hand-shake deals that come from in-person interactions; as they say in this world, relationships matter. For this industry, CBRE is the dominant brand with the biggest footprint. In 2020, they came to Code and Theory looking to change this dynamic and to rebuild their brand and their site to be digitally native.

Through research and exploration, we discovered an ecosystem of hidden value. By far the most common sentiment we uncovered in our research is that no one truly understood all of the services that CBRE offered. The dominant perception was of a company filled with brokers and real-estate listings. While it is true that no company offers more inventory and more contacts, that is not even half of CBRE’s value proposition; we re-architected the sitemap to highlight the services it offers to building managers and building occupiers. Doing this fundamentally changes the way the company grows its business.



A Bold New Experience

The result? A site that sets a new standard for the industry. The future of commercial real-estate is digital and CBRE is going to lead that transformation. The new site is set up to expand the audience's expectation about what CBRE offers; it re-organizes its many-hundreds of service offerings into readable packages that make sense to site visitors. As a result, the site is turning into a revenue and lead generator for lines of business that were buried in the org-chart. This digital transformation will drive more revenue and awareness for the brand and will help position CBRE as the trend-setter for this industry for the next 100 years.

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What We Did

Expanding the Value Proposition | The new site is organized to tackle the unspoken confusion held by most of its visitors. It features direct messages that describe its service offerings in clear language.

Interactive Way Finding Features | The site offers interactive tools that can translate broad user-needs into personalized recommendations.

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Driving B2B Growth

Partnering with some of the world's largest companies to fuel their business-to-business expansion.

Tipico Featured Module

Succeeding on a Mission to Win Ohio

AOR leading an integrated campaign to capitalize on the moment and bring Tipico to market.

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  • Challenging category conventions to create a differentiated connection with audiences
  • Speaking with Ohio sports fans the same way they speak to each other
  • Working in an Integrated Agency team to connect through all media channels, including the app

Evolving E-commerce to Fit Modern Audiences

We are shaping the digital transformation of the industry by creating strong connections between audiences and brands.

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Marriott Bonvoy

Reimagining Marriott Bonvoy as a Hub for Travel and Commerce

Evolving Bonvoy’s design system to be more modern and immersive while staying true to the core strong brand identity.

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  • Mobile-First
  • Contextualized Conversion
  • Flexible Design and Content Systems

Leading With Empathy and Inclusivity

Having deeper conversations, widening the funnel, and driving innovation with an inclusive-first lens.

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Speed to Market for a Portfolio Optimization Tool

Crafting a UI for a complex product through user input and clear data visualization.

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  • Improving workflow processes through enhanced user interface design
  • Clear and simple data visualizations for complex data sets
  • Designing a roadmap to continue to iterate and optimize the product on a rolling basis post-launch

Transforming Education's Forefront

Defining the future of digital experiences in education.

Pfizer World| Shaping a Platform into a Beacon for New Priorities and Ways of Work

Pfizer World

<p>Pfizer World</p>

Transforming a platform into a meaningful beacon to set new priorities and ways of working.

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Galleri| Introducing a Revolutionary Medical Feat to the Market



Creating the first B2C campaign and user experience for a first-of-its-kind cancer detection test.

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Evolving the Financial Services Model

We’re transforming an antiquated industry through cutting-edge design and driving the future of finance forward.

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  • Code and Theory

    Webby Awards

    2022 Best Magazine – Websites and Mobile Sites
  • Code and Theory

    W3 Awards

    2021 Best in Show General Websites-Associations
  • Code and Theory

    Ad Age

    2020 Agency A-List

All Work


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