User Research - All Levels

At Code and Theory, the User Research team (part of our Data, Analytics, Research & Testing team) helps us understand the people we are designing for and marketing to, what motivates them and where well-designed products and campaigns fit into their lifestyles and workflows. We apply a healthy combination of strategic and tactical user research methods including surveys, interviews, usability testing, competitive analysis, concept testing, and cognitive walkthroughs to uncover insights and learn about people, products, and experiences.

Code and Theory’s Researchers support and lead in-depth client-facing user research that ranges in scale and method (both qualitative and quantitative). They have a natural curiosity and passion for design-forward thinking and are eager to utilize research in order to prioritize product and campaign decisions, inform business strategy, gather feedback on design, and improve the overall user experience. 

They collaborate closely with all teams, including experience and brand strategists, interaction designers, creatives and analytics. They are fierce advocates for end-users and customers, and find compelling ways to illustrate their research findings through storytelling with clients and internal teams in visual, written, and in-person settings.


We are Code and Theory, a technology-first creative agency. Our goal: to reduce complexity and help our clients accelerate growth.

We are the only agency at scale with 50% creative and 50% engineering talent; a meticulous balance that unlocks tangible results and long term solutions. Our technology-first approach and focus on connecting technology to customer experiences and communications has made us trusted, strategic partners to the biggest businesses in the world. Our client roster consists of ambitious companies across all major categories, including financial services, healthcare, CPG, hospitality, fashion, tech and more.

While we can’t predict tomorrow, we do know that change is the only constant—and what drives that change is people. We look for passionate, humble, collaborative professionals who want to solve the hardest problems. If that sounds like you, we want to hear from you.

Code and Theory is an equal opportunity employer, and we value diversity at our company. DE&I isn’t just an industry concept that we support, for us it is a mandate and a practice that we weave into everything we do, and everything we make, every single day.