User Research - All Levels

At Code and Theory, the User Research team (part of our Data, Analytics, Research & Testing team) helps us understand the people we are designing for and marketing to, what motivates them and where well-designed products and campaigns fit into their lifestyles and workflows. We apply a healthy combination of strategic and tactical user research methods including surveys, interviews, usability testing, competitive analysis, concept testing, and cognitive walkthroughs to uncover insights and learn about people, products, and experiences.

Code and Theory’s Researchers support and lead in-depth client-facing user research that ranges in scale and method (both qualitative and quantitative). They have a natural curiosity and passion for design-forward thinking and are eager to utilize research in order to prioritize product and campaign decisions, inform business strategy, gather feedback on design, and improve the overall user experience. 

They collaborate closely with all teams, including experience and brand strategists, interaction designers, creatives and analytics. They are fierce advocates for end-users and customers, and find compelling ways to illustrate their research findings through storytelling with clients and internal teams in visual, written, and in-person settings.

We are always looking to add top talent at all levels to our team.


Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start ups alike, we crave the hardest problems to solve. With a remote-first approach to our people, we have teams distributed across North America, South America, Europe and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Mediacurrent, Rhythm, and TrueLogic.

Striving to never be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok. Curiosity and passion are at the core of who we are, coupled with a strong commitment to excellence and collaboration.

Our team is comprised of over 1200 strategists, technologists, designers, writers, analysts, and content creators. We’re always seeking smart, driven, and forward-thinking people to join our team. If that’s you, please come talk to us.

Code and Theory is an equal opportunity employer, and we value diversity at our company. DE&I isn’t just an industry concept that we support, for us it is a mandate and a practice that we weave into everything we do, and everything we make, every single day.