Junior User Researcher

At Code and Theory, our research team helps us to understand the people we are designing for, what motivates them and where well-designed products and campaigns fit into their lifestyles and workflows. We apply a healthy combination of strategic and tactical user research methods including surveys, interviews, usability testing, competitive analysis, concept testing and cognitive walkthroughs to uncover insights and learn about people, products and experiences. 

As part of our Data, Analytics and Research team, Junior User Researchers have a natural curiosity and passion for design thinking and are eager to utilize research in order to prioritize product and campaign decisions, inform business strategy, guide design and influence the overall user experience. 

Partnering closely with experience strategists and interaction designers, they are the ambassadors for the user perspective, and are confident, compelling and excited to share findings to internal teams and clients in visual, written and in-person settings.  


  • The researcher will be immersed in our analytics & research practice and learn everything about Code & Theory’s approach to research
  • Supporting the research process, from defining research approach for the assigned projects, facilitate research operations & logistics, and preparing insights & research summary
  • Develop creative research methodologies and integrate research thinking into every part of the work
  • Be an evangelist of how research can elevate our strategic thinking for client work as well as the process to uncover user insights


  • Experience in a research role at an agency or consumer-focused company
  • Broad experience of qualitative research methods to inform product strategy and design, working in keynote, as well as a range of research tools and platforms
  • Able to observe, analyze, question, synthesize, conceptualize and communicate insights
  • Equal parts excellent listener, writer, and storyteller
  • Enjoy collaborative work with cross-functional teams in a strategy-driven and creative environment


You are nimble, extremely observational, listen hard and understand the need to balance and prioritize in a fast-paced setting. Our research is experience-focused and primarily qualitative, so you need to have broad experience with these methodologies and capably deliver on creative ideas and campaigns. You nerd out on design trends, tools and are excited to promote a strong user-centric design research culture at Code and Theory.

Code and Theory is a strategically driven, digital-first creative agency that lives at the intersection of creativity and technology. We solve consumer and business problems across the entire customer journey that flex to meet the ever-changing needs of consumer expectations. We put the user, their behaviors and needs, at the center of everything we do — from our proprietary research methodologies, to product development processes, to how we create brand, channel and messaging strategies. Our goal is simple: to solve our clients business problems.
We bring big ideas to life by looking holistically at brand ecosystems where digital plays a prominent role in driving the consumer from first-touch through to conversion to relationship deepening over time. We identify gaps in the consumer journey and opportunities in culture that require products, services or communications to fill. We work across categories, ranging as far and wide as health care (Pfizer, Sanofi, Reach MD, Bioreference Laboratories) to financial services (JP Morgan Chase, Prudential, Morgan Stanley, First Data) to cpg (Mars, Unilever, Johnson & Johnson) to technology companies (Facebook, Xerox, Samsung, Comcast) to culture brands (adidas, H&M). And because our DNA is in publishing — we’ve embedded in over 135 newsrooms in the past decade — we bring unique expertise in understanding how content is created, distributed and optimized, including our work with CNN, NBC News, NBC Sports, and Bustle Digital Group.
At Code and Theory, we strive to only be limited by our own ambition and creativity. We believe in pushing our creativity beyond the easy and obvious answers in order to deliver the solutions that are right for our clients, their businesses, and their consumers.
Code and Theory is an equal opportunity employer, and we value diversity at our company. We don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Continue toCareersJob Detail

Careers at

Code and Theory

All of our roles are open to remote applicants. We're not typical, and neither are you. We're always seeking smart, interesting, and forward-thinking people.

Get in Touch

  • Press

  • More Info?


Continue toAbout UsCareers

We Are a Digital-First Creative Agency

What We Do

Code and Theory is a strategically driven, digital-first agency that lives at the intersection of creativity and technology. We solve consumer and business problems with end-to-end solutions that flex to meet the needs of today’s ever-changing digital landscape.

Our Services

We provide a range of offerings built to support the entire ecosystem.

  • Data, Analytics and Research

    Our data-driven approach enables us to understand every aspect of end-to-end consumer journeys, and powers our work from start to finish.

  • Business & Organizational Consulting

    We work with our clients not only to define and deliver products, services and communications, but also to design the business itself.

  • Transformational Technology

    We help our clients reinvent their technical infrastructure and roadmap in order to deliver for the needs of today and tomorrow.

  • Services, Platforms & Products

    We create best-in-class platforms built around both the user and the business goals, often extending into connected physical expressions.

  • Integrated Marketing

    We deliver the right messages to new and existing customers across the entire ecosystem.

Our Offices

We have locations around the world.

Join Our Team

We're not typical, and neither are you. We're always looking to hire smart, interesting and forward-thinking people.
See All Open Positions

Code and Theory is a proud member of The Stagwell Group, a private equity firm that manages investments in new media and digital marketing services. Its portfolio includes dozens of collaborative, digital-first agencies and over 9,000 employees around the world. Led by a group of agency and industry professionals, Stagwell is a group of leading companies that are insights-based, practitioner-led and collaborative by design. Learn more about Stagwell at

Get in Touch

  • Find Us

    One World Trade Center,
    62nd Floor

    New York, NY 10007

    More Offices
  • Work With Us

  • Press

  • Careers

    See All Open Positions