UX Director

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Like all our UX, your responsibility is to the user. You will empathize with and thoroughly understand the goals, desires and preferences of the target users. You’ll use this knowledge to inform concepts and innovative solutions across one to two projects. You are a leader in the UX group and expected to mentor junior UX and educate fellow team members and clients on the opportunity and value of UX. You will contribute to the UX practice at Code and Theory and evolve the discipline and methodology to meet the needs our of projects. You are responsible for shepherding work through the process; specifically, identifying the needed deliverables, estimating effort, ensuring collaboration across disciplines and approvals from internal and external stakeholders. And as a leader, you will be part of the work process, crafting deliverables as needed. You should have a least one area of deep knowledge - industry specialization, research, animation or prototyping - and good general skills across all.

  • Manage the career and quality of work of two to four UX designers 
  • Creative lead on one project and UX lead on the one to two projects and contribute to pitches
  • Define and arrange a half day expert in-house training session
  • Lead weekly UX meetings
  • Manage and mentor junior UX on project team
  • Contribute to over all growth of the UX team and evolution of methodology
  • Participate in all phases of the product development lifecycle, including product ideation and definition, UI design, and user research and testing.
  • Define, share and deliver work to ensure project excellence, leading and shaping the team and work
  • Work on both tactical and strategic aspects of a project
  • Present work and rationale for internal and external stakeholders
  • Collaborate with members of multidisciplinary teams and advocate for users and user centered design practices.
  • Maintain an understanding of digital trends and capabilities and actively participates in establishing a strong design culture
  • Conceptualize and articulate strong, user-centered and delightful interactions
  • Assist or lead on research initiatives
  • Create and maintain documentation and deliverables for multiple stakeholders: clients, visual design and developers
  • Design applications and product experiences either from concept or as an iteration on existing platforms
  • Articulate decisions with research data, design principles or other objective information


  • 7 + years of experience. Should include some agency experience.
  • Degree in Interaction Design, Graphic Design, HCI, or related field of study (or work experience in lieu of degree)
  • You listen well and have excellent speaking and writing skills
  • You know when to delegate and when to do the work yourself
  • You can observe, analyze, question, synthesize and conceptualize
  • You can articulate your decision and design process
  • You are respectful when challenging assumptions and give and receive feedback with equal grace
  • You are a responsible adult. You estimate work, commit and deliver on deadlines and are vocal when risk arises
  • You have a design aesthetic. Your documents are simple, informative and filled with value. There is an attention to detail that borders on neurotic
  • You understand business and account strategy and will contribute ideas and solutions to growing a project and selling ideas
  • You put pen to paper before you pick up a mouse
  • Curiosity that drives you to look at the world as a solution instead of just existing patterns and mental models
  • Ideally you know a bit of code, most of the Adobe suite and some animation. Two of the three are essential
  • Understanding of design research, user experience design processes and methodology, its value and how to integrate into work



In addition to working with the smart and passionate people that make up the Code and Theory family, you also get the perks. There's the usual - 401k, excellent health, dental and vision coverage, life insurance, flexible spending, pre tax commuter benefits and long-term disability. In addition, we have recently rolled out new Voluntary Benefits including Accident Insurance and Short Term disability that you can choose to elect upon hire. Then there are the extras, some random, mostly awesome – bagel Mondays, summer Fridays, stocked candy jar and exceptional c!offee on constant brew, field trips, game nights and team outings.


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